1. INTRODUCTION

Welcome to EXECULYFT.
EXECULYFT ("EXECULYFT", "we", "our", "us") is a next-generation ride hailing mobility technology company providing ride-hailing.
Your privacy is extremely important to us. We are committed to protecting your personal information and processing it responsibly, lawfully, transparently, and securely in accordance with applicable data protection laws.

This Privacy Policy explains:

• What information we collect
• How we collect your information
• How we use your information
• When we share your information
• How we protect your information
• Your privacy rights
• How you can contact us

By downloading, registering for, accessing, or using any EXECULYFT website or mobile application, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms and Conditions.

2. OUR COMMITMENT TO PRIVACY
EXECULYFT is committed to maintaining the confidentiality, integrity and security of all personal information entrusted to us by:

• Riders
• Drivers
• Fleet owners
• Vehicle owners
• Delivery partners
• Merchants
• Corporate clients
• Suppliers
• Business partners
• Website visitors

We continuously review and improve our privacy and security practices to ensure that your information remains protected.

3. INFORMATION WE COLLECT
We collect information that you voluntarily provide and information automatically collected through your use of our Services.

3.1 Personal Information

• Personal information may include:
• Full name
• Identity or passport number
• Date of birth
• Gender
• Email address
• Mobile number
• Residential address
• Business address
• Profile photograph
• Driver licence
• Professional Driving Permit (PDP)
• Nationality
• Emergency contact information

3.2 Driver Information

• Drivers may also provide:
• Driver licence details
• PDP information
• Criminal background verification
• Identity verification
• Selfie verification
• Vehicle ownership documentation
• Banking details
• Tax registration information
• Insurance information
• Vehicle inspection certificates
• Driving history

3.3 Fleet Owner Information
Fleet owners may provide:

• Company registration documents
• Director information
• Banking details
• VAT information
• Vehicle fleet information
• Fleet insurance
• Financing information
• Driver assignments

3.4 Vehicle Information
We may collect:

• Vehicle make
• Vehicle model
• Vehicle colour
• Registration number
• VIN number
• Insurance details
• Vehicle inspection reports
• Telematics information
• EV battery health
• Charging history
• Odometer readings

3.5 Payment Information
Payments may include:

• Credit card details
• Debit card details
• Mobile wallet information
• Digital wallet balances
• Bank account information
• Billing address
• Payment history
• Transaction references

Sensitive payment information is processed securely by approved third-party payment providers.

4. INFORMATION AUTOMATICALLY COLLECTED
When you use EXECULYFT, we automatically collect:

• Device type
• Device manufacturer
• Device model
• Operating system
• Mobile network
• Browser type
• Language preference
• IP address
• Device identifiers
• Crash reports
• App usage statistics
• Session duration
• Referral information

5. LOCATION INFORMATION
Location information is fundamental to the operation of EXECULYFT.
We collect:

• GPS coordinates
• Approximate location
• Real-time trip location
• Pickup location
• Drop-off location
• Route travelled
• Speed
• Time stamps

Location information allows us to:

• Match riders with nearby drivers
• Provide navigation
• Calculate fares
• Improve driver safety
• Detect fraud
• Provide emergency assistance
• Improve customer support
• Improve traffic routing

Location services may continue while the application is operating in the foreground or background where permitted by your device settings.

6. INFORMATION FROM RIDES
For every completed trip we may collect:

• Pickup address
• Destination
• Distance travelled
• Trip duration
• Driver identification
• Rider identification
• Fare amount
• Payment method
• Promotions applied
• Ratings
• Trip notes
• Service complaints

7. DELIVERY SERVICES
Where delivery services are used, we may collect:

• Collection address
• Delivery address
• Package information
• Recipient details
• Delivery photographs
• Delivery confirmation
• Signature confirmation

8. HOW WE USE YOUR INFORMATION
We use your information to:

• Create your account
• Verify your identity
• Process payments
• Match riders with drivers
• Provide customer support
• Improve safety
• Detect fraud
• Improve navigation
• Improve our platform
• Develop new services
• Send important notifications
• Communicate promotions
• Process refunds
• Investigate complaints
• Resolve disputes
• Comply with legal obligations

9. ARTIFICIAL INTELLIGENCE
EXECULYFT uses artificial intelligence and machine learning technologies to:

• Improve ride matching
• Detect fraud
• Predict demand
• Improve pricing models
• Detect suspicious activity
• Improve customer support
• Improve driver performance analytics
• Improve traffic prediction

AI systems do not make legally binding decisions without appropriate human oversight where required by law.

10. COOKIES
We use cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Improve website performance
• Analyse website traffic
• Personalise your experience
• Deliver relevant advertising
• Improve security

You may disable cookies through your browser settings; however, some features may not function correctly.

11. MARKETING COMMUNICATIONS
We may send:

• Promotions
• Service announcements
• Product updates
• New feature notifications
• Newsletters
• Surveys

You may unsubscribe from promotional communications at any time.
Service-related communications cannot always be disabled.

12. INFORMATION SHARING
We never sell your personal information.
We may share information with:

• Drivers
• Riders
• Fleet owners
• Payment providers
• Cloud service providers
• Customer support providers
• Insurance partners
• Vehicle financing partners
• Analytics providers
• Law enforcement authorities
• Government agencies where legally required

13. EMERGENCY SAFETY FEATURES
If enabled, EXECULYFT may share your information with emergency responders during emergencies.
This may include:

• Current location
• Driver information
• Rider information
• Vehicle information
• Phone number
• Emergency contacts
• Trip details

14. DATA SECURITY
We employ industry-standard security measures including:

• SSL encryption
• Secure cloud infrastructure
• Firewalls
• Access controls
• Multi-factor authentication
• Data encryption
• Security monitoring
• Vulnerability assessments
• Disaster recovery procedures

Although we implement robust security measures, no system can guarantee absolute security.

15. DATA RETENTION
We retain information only for as long as necessary to:

• Provide our Services
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

16. YOUR RIGHTS
You have the right to:

• Access your information
• Correct inaccurate information
• Update your profile
• Request deletion
• Object to certain processing
• Withdraw consent
• Request data portability where applicable
• Lodge complaints with relevant regulatory authorities

17. ACCOUNT DELETION
You may delete your EXECULYFT account directly from the application.
Navigate to:
Profile → Account Settings → Manage Account → Delete Account
You will be asked to select a reason for deletion before submitting your request.
Some information may be retained where required by law, fraud prevention requirements, taxation laws, or dispute resolution.

18. CHILDREN'S PRIVACY
EXECULYFT Services are not intended for persons under the age of 18 unless permitted by applicable law and supervised by a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.

19. THIRD-PARTY SERVICES
Our Services may contain links to third-party websites or integrate with third-party services.
EXECULYFT is not responsible for the privacy practices of third-party platforms. We encourage users to review the privacy policies of those providers before sharing personal information.

20. INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored in countries outside your country of residence.
Where international transfers occur, we implement appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

21. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or technology.
Where material changes are made, we will notify users through the website, mobile application, email, or other appropriate communication channels.
Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

22. DISCLAIMER
The content of the EXECULYFT website and mobile applications is provided for general informational purposes only and does not constitute legal advice.
While we strive to ensure that the information we provide is accurate and current, we make no warranties regarding the completeness, accuracy, or reliability of the information available through our Services.

23. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

EXECULYFT 
Email: privacy@execulyft.tech
Website: www.execulyft.com
You may also contact us to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Lodge a privacy complaint
• Report a suspected data breach

24. ACCEPTANCE OF THIS PRIVACY POLICY
By accessing or using any EXECULYFT website, mobile application, or related service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Services immediately.